Much like the collection of quotes that I regularly update, I have now created a collection of links/articles that I find interesting at links.watirmelon.com which I will reguarly update. Like articles on this blog, these are automatically published to this follow-only twitter account: @watirmelon
My favorite article I have read lately is the U.S. Digital Services Playbook: a collection of 13 key “plays” about how to deliver great digital services. I was surprised to see this great stuff coming from a government agency!
Digital Service Plays
- Understand what people need
- Address the whole experience, from start to finish
- Make it simple and intuitive
- Build the service using agile and iterative practices
- Structure budgets and contracts to support delivery
- Assign one leader and hold that person accountable
- Bring in experienced teams
- Choose a modern technology stack
- Deploy in a flexible hosting environment
- Automate testing and deployments
- Manage security and privacy through reusable processes
- Use data to drive decisions
- Default to open
Enjoy.
