An ongoing stream of articles I find interesting

Much like the collection of quotes that I regularly update, I have now created a collection of links/articles that I find interesting at which I will reguarly update. Like articles on this blog, these are automatically published to this follow-only twitter account: @watirmelon

My favorite article I have read lately is the U.S. Digital Services Playbook: a collection of 13 key “plays” about how to deliver great digital services. I was surprised to see this great stuff coming from a government agency!

Digital Service Plays

  1. Understand what people need
  2. Address the whole experience, from start to finish
  3. Make it simple and intuitive
  4. Build the service using agile and iterative practices
  5. Structure budgets and contracts to support delivery
  6. Assign one leader and hold that person accountable
  7. Bring in experienced teams
  8. Choose a modern technology stack
  9. Deploy in a flexible hosting environment
  10. Automate testing and deployments
  11. Manage security and privacy through reusable processes
  12. Use data to drive decisions
  13. Default to open


Author: Alister Scott

Alister is an Excellence Wrangler for Automattic.