“I was chatting with a random Canadian woman. She found out I worked for Mozilla and I got that sinking feeling, like “here we go again” because I knew exactly what was coming up. She proceeded to tell me the story of how she switched to Chrome because Firefox kept breaking her extensions and asking her to restart.
I’ve heard this story a lot in the last year.
I used to be proud to say I worked (or had worked) for Mozilla, but a careful listener might detect a certain sheepish quality that has crept into my voice lately when I name-check my former employer. And this is why. Even on the opposite side of the world, it’s always the same story: “I used to love Firefox”, but “I switched to Chrome because my extensions stopped working” or “I switched to chrome because Firefox kept asking me to restart”.
I’ve had this conversation with dozens of people across three continents. Not one person has had anything good to say about the rapid release process. Nearly 100% of my highly unscientific survey volunteered the information — unasked, unprompted — that the rapid release process had ruined Firefox for them.
Of course nobody says “rapid release process” because people don’t know that’s what it was called. They might start out complaining about version numbers, or some plugin that doesn’t work right, but when I ask enough questions to get to the root of the problem, it’s always the rapid release process.”
“The only downside I see to continuous delivery is when it’s used in an environment that needs to be actively upgraded by users; it’s no point pushing out new functionality daily if your users have to do an upgrade daily.”
I am at a point where after 8 years of using Firefox as my primary day to day web browser, I am seriously considering switching to using Google Chrome primarily. I find the Firefox rapid release process ridiculous: who releases a major version upgrade every
few six weeks that appears the same as any previous version? And each version requires new WebDriver binaries, unlike Chrome.
I see the iOS update issue becoming more and more prevalent as we have more iDevices in our household that need constant updating. Other annoyances include Adobe Flash on the desktop (every second day it seems), Mac OSX installing updates that need restarts and paid OSX apps now require running App Store on Mac to check for updates. Madness!